Maintains a high level of confidentiality when handling sensitive and confidential situations.Acts as a liaison for all departments and properties within the operation and outside agencies.Coordinating meetings, scheduling conference rooms, and obtaining audio/visual equipment and refreshments.Provides support for setting up meetings, which may include the following:.Routes incoming mail and prepares outgoing mail.Handles invoices and purchase requests.Supports the operation by handling the copying, faxing and filing.Interfaces with all levels of casino employees.Schedules appointments for the operations management.Composes and types correspondence, reports and miscellaneous paperwork.Assists w/ employee files, scheduling and documentation including Performance Management.May be required to respond to guest complaints and/or inquiries promptly and courteously, referring to the appropriate individual(s) as needed Receives calls and gives information to callers or routes calls to appropriate individuals and places outgoing calls.Responsible for providing administrative assistance to all departments and employees to achieve optimum service and satisfaction throughout the operation.ĮSSENTIAL DUTIES AND RESPONSIBILITIES include the following:
